Shipping Policy

Shipping Policy

Last updated: April 21, 2026

Thank you for shopping at CPBStore (cozypawbed.com). We are committed to delivering your order as quickly and safely as possible. Please read our Shipping Policy carefully to understand how we handle your shipments.

1. Order Processing Time

All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day. You will receive a confirmation email with tracking information once your order has been shipped.

2. Shipping Methods and Delivery Times

We offer a variety of shipping options at checkout. Estimated delivery times are as follows:

  • Standard Shipping: 7–14 business days
  • Expedited Shipping: 3–7 business days
  • Express Shipping: 1–3 business days

Please note that delivery times are estimates and may vary depending on your location, carrier delays, or other factors outside our control.

3. Shipping Costs

Shipping costs are calculated at checkout based on your location, the weight of your order, and the shipping method selected. We occasionally offer free shipping promotions — keep an eye on our website and newsletter for updates.

4. International Shipping

We ship to many countries worldwide. International orders may be subject to customs duties, taxes, and import fees imposed by the destination country. These charges are the sole responsibility of the customer. CPBStore is not responsible for any delays caused by customs processing.

5. Order Tracking

Once your order has been shipped, you will receive an email containing your tracking number and a link to track your package. Please allow up to 48 hours for tracking information to become active.

6. Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us within 7 days of the expected delivery date. We will work with the carrier to investigate and resolve the issue as quickly as possible. We may require photos of any damaged items or packaging to process a claim.

7. Incorrect Shipping Address

Please ensure your shipping address is correct before completing your order. CPBStore is not responsible for orders shipped to an incorrect address provided by the customer. If you notice an error, contact us immediately at cozypawbed.com — we will do our best to make corrections before the order is dispatched.

8. Contact Us

If you have any questions about your shipment or our Shipping Policy, please don't hesitate to reach out:

CPBStore
Website: cozypawbed.com